Privacy policy

Last updated: 24 August 2026

SK Artworks respects your privacy and is committed to handling your personal information with care.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase artwork or products, make an enquiry, request custom artwork or a commission, book a Creative Experience, subscribe to our emails or otherwise interact with SK Artworks.

Who We Are

SK Artworks is an independent creative business based in the Northern Rivers, NSW, Australia.

Throughout this Privacy Policy, “we”, “us” and “our” refer to SK Artworks.

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.

Information We May Collect

Depending on how you interact with us, we may collect personal information including:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and purchase information
  • Payment and transaction information
  • Details provided through contact or enquiry forms
  • Information relating to custom artwork or commission requests
  • Information relating to Creative Experience, workshop or event bookings
  • Photographs, reference images, stories, ideas or other creative material you voluntarily provide for custom artwork or commissions
  • Email marketing preferences
  • Website usage information, including your device, browser and IP address
  • Information collected through cookies, analytics and similar technologies

We only collect information that is reasonably necessary for operating our business and providing our products and services.

How We Collect Information

We may collect personal information when you:

Place an order through our websitePurchase artwork,

  • Art Boxes or other products
  • Make an enquiryRequest custom artwork
  • Enquire about or arrange a commission
  • Book or enquire about a Creative Experience
  • Register for an event or workshop
  • Subscribe to our mailing list
  • Contact us by email, social media or through our website
  • Provide photographs or other references for a creative project
  • Browse or interact with our website

Some technical information may also be collected automatically through Shopify, cookies, analytics tools and other website technologies.

How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange shipping or delivery
  • Respond to enquiries
  • Prepare quotes
  • Manage custom artwork and commission requests
  • Communicate with you throughout a creative project
  • Manage Creative Experience, workshop and event bookings
  • Provide customer service
  • Send order, booking or project updates
  • Send marketing emails where you have chosen to receive them
  • Improve our website, products and services
  • Understand how visitors use our website
  • Maintain business, financial and taxation records
  • Prevent fraud or misuse of our website
  • Comply with legal, regulatory or accounting requirements

We do not sell your personal information.

Custom Artwork, Commissions & Reference Images

If you provide photographs, reference images, stories, ideas or other personal material for custom artwork or a commission, we will use that information for the purpose of discussing, designing and completing your requested artwork.

We will not intentionally publish private reference photographs or personal information publicly without permission.

Where appropriate, we may ask for your permission before sharing photographs of completed custom artwork or commissions on our website, gallery, portfolio or social media.

Payments

Our online store is powered by Shopify.

When you make a purchase, your payment information may be processed by Shopify and the payment provider available at checkout.

SK Artwork does not generally receive or store your complete credit or debit card number.

Payment providers process your information in accordance with their own privacy and security practices.

Shopify

Our website and online store are hosted by Shopify.

Shopify may collect and process information about your use of our website and store to provide ecommerce, payment, security, analytics and related services.

Information processed through Shopify may be stored or processed in countries outside Australia.

For more information about how Shopify handles personal information, you can review Shopify’s own privacy policies.

Email Marketing

If you subscribe to our mailing list, we may send you updates about:

  • New artwork
  • Art Boxes
  • Custom art
  • Commissions
  • Upcoming events
  • Creative Experiences
  • Workshops
  • New products
  • Studio news and updates

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing emails will not prevent us from contacting you where necessary about an existing order, booking, enquiry or commission.

Cookies & Website Analytics

Our website may use cookies and similar technologies to help the website operate correctly and understand how visitors use it.

These technologies may be used for purposes including:

  • Maintaining your shopping cart
  • Remembering preferences
  • Processing checkout
  • Website security
  • Understanding website traffic
  • Measuring website performance
  • Improving the customer experience
  • Measuring marketing activity

You may be able to control or disable cookies through your browser settings.

Please be aware that some parts of the website may not function correctly if cookies are disabled.

Who We May Share Information With

We may share personal information where reasonably necessary with service providers who help us operate our business, including:

  • Shopify
  • Payment processors
  • Delivery, courier and postal providers
  • Email marketing platforms
  • Website and technology providers
  • Analytics providers
  • Professional advisers such as accountants
  • Contractors or service providers assisting with an order, event or creative project where necessary

We only provide information reasonably required for those services.

We may also disclose personal information where required or authorised by law.

Overseas Processing

Some third-party technology and service providers used by SK Artworks may store or process information outside Australia.

This may include Shopify, payment providers, email platforms, analytics services and other technology providers.

Those providers handle information according to their own privacy policies and applicable privacy obligations.

Children’s Privacy

SK Artworks offers some Creative Experiences and events that may involve children, including Kids Art Parties.

Bookings, enquiries and payments involving children should be made by a parent, guardian or responsible adult.

We do not intentionally collect unnecessary personal information directly from children.

Where information relating to a child is reasonably required to provide a booked service, it should be provided by their parent, guardian or responsible adult.

How We Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, interference, unauthorised access, modification or disclosure.

We also rely on reputable third-party platforms and service providers to help securely process transactions and operate our website.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include retaining information to:

  • Fulfil orders
  • Complete commissions or custom artwork
  • Manage customer relationships
  • Maintain business records
  • Meet legal, taxation and accounting requirements
  • Resolve disputes

When personal information is no longer reasonably required, we may delete, destroy or de-identify it where appropriate.

Accessing or Correcting Your Information

  • You may contact us if you would like to:
  • Request access to personal information we hold about you
  • Correct inaccurate or outdated information
  • Update your contact details
  • Ask how your personal information is being handled
  • Request deletion of information where appropriate
  • Change your marketing preferences

We may need to confirm your identity before providing access to personal information.

Privacy Concerns or Complaints

If you have a concern or complaint about the way we have handled your personal information, please contact us using the details below.

We will review your concern and aim to respond within a reasonable timeframe.

Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner (OAIC) regarding a privacy concern.

Third-Party Websites & Links

Our website may contain links to third-party websites, social media platforms or other online services.

SK Artworks is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our business
  • Our website
  • Our products or services
  • Technology we use
  • Legal or regulatory requirements

The latest version of this Privacy Policy will be published on our website with the updated date shown at the top.

Contact Us

If you have any questions about this Privacy Policy or the way SK Artworks handles personal information, please contact:

SK Solo Artist
Northern Rivers, NSW, Australia
Email: cupcakesandcanvases@hotmail.com